The key points
- Replacement of 72,000 conventional water meters began on 2 November 2026 in Engomi, area 9. Installation will gradually extend to Latsia, area 21, and Lakatamia, areas 40 and 41.
- The new meters record consumption daily and transmit data through NB-IoT. Unusual changes can prompt an email or SMS alert about a possible leak.
- To receive alerts, customers need to digitise their water account and register on the Nicosia District Local Government Organisation’s online portal.
The Nicosia District Local Government Organisation has begun replacing 72,000 conventional water meters with smart devices to improve consumption measurement and expand digital services. The first phase started on Monday, 2 November 2026, in Engomi’s area 9.
Work will subsequently extend in stages to Latsia, area 21, and Lakatamia, areas 40 and 41.
Daily readings and alerts about possible leaks
The smart meters use ultrasonic technology to measure water consumption. Every day they automatically send readings to the organisation’s platform through the NB-IoT network, replacing physical meter reading.
The daily flow of data gives the organisation a more systematic and accurate picture of consumption across its network. It also helps identify unusual changes in a property’s consumption that may indicate a leak.
In such cases, customers are to be notified by email or SMS. This allows them to investigate a possible leak promptly and limit potential water losses.
What customers need to do
Receiving alerts requires a digitised water account and registration on the organisation’s online portal. Customers who have not completed these steps are being asked to do so.
The next water bill will include instructions on digitising the account, receiving bills electronically and registering a mobile number for alerts.
Registration is available at online.ndlgo.org.cy/portal/login. Alternatively, customers can visit the organisation’s website, select ‘e-Εξυπηρέτηση’ (e-Services), then ‘Πατήστε για νέα εγγραφή’ (new registration).
Registration requires the customer number or water-meter number, together with a mobile telephone number.
Monitoring consumption remotely
Through the portal, customers will be able to monitor their property’s consumption remotely. Regular measurement and early warnings about possible hidden leaks will allow them to act before the next bill is issued.
The infrastructure upgrade aims to deliver more accurate readings, lower water losses and improved digital services for customers.
Where installation progress will be published
An installation map, progress by area and information on how the smart meters work will be available at ndlgo.org.cy/smartmeters/.
Cyta is supplying the meters under the contract signed on 29 April 2026. The project forms part of the THALIA 2021–2027 Cohesion Policy Programme and is co-financed by the European Union.
